Our Mission

To provide quality primary medical care for uninsured adults in Franklin County.

Our Hours 

MONDAY - THURSDAY
8:00 A.M. - 4:00 P.M.
TUESDAY
8:00 A.M. - 7:00 P.M.

How to Reach Us

540-489-7500
FAX: 540-489-7502
490 South Main Street
Rocky Mount, VA
Click for directions.

Frequently Asked Questions

Q:  I haven't filed a 1040 Federal Tax Return in several years.  What should I bring to registration
       instead of that?

A:  We have a form to fill out.  Make sure you bring at least two recent paystubs (if you work now), records of any income from any source, and current food stamp award notification.  Don't forget to report child support and/or alimony.

 

Q:  I don't have any income.  What do I bring to registration? 

A:  If you live with someone who provides your food and shelter, it may be helpful to bring this person with you to sign a form.  Otherwise, bring a letter from the person who provides your food and shelter.  Bring all other documents from the Registration checklist. 


Q:  What dental services do you provide and how do I qualify?

A:  We only provide Dental Extractions (teeth pulling).  This service is available on certain Friday mornings at the Franklin County Health Department on Pell Avenue in Rocky Mount.   At this time, there is a waiting list.  We do not provide any oral surgery (root canals, cutting teeth).  We do not provide cleanings or fillings.

Appointments are made through the Free Clinic.  To register, call the free clinic for a registration appointment.  You must bring a brief medical history, a letter of clearance from your doctor (stating that you do not have any medical conditions that may interfer with or complicate a dental extraction procedure), and $25.

You do not need to be a patient at the Free Clinic to register for dental extractions.  You can have income, Medicaid, or Medicare and still qualify for a dental extraction.

If you do not have a doctor, we encourage you to become a patient at the Free Clinic.  Our providers will give you a clearance letter to have teeth pulled, if appropriate.

 

Q:  Do you provide birth control methods?

A:  No.  Please contact the Franklin County Health Department for birth control, pregnancy, or sexually transmitted diseases. 


Q:  Do you provide chronic pain management?

A:  No.  We do not have narcotics in our pharmacy. 


Q:  Can I get prescriptions filled in the Free Clinic pharmacy?

A::  You must be a registered and active patient to access our pharmacy.  Most of the time, the prescription must be written by a Free Clinic provider.  On a rare occasion, we are able to fill prescriptions related to an emergency room visit or specialist visit for existing patients.

 

Q:  Do you provide maintenance medications?

A:  Yes, we regularly treat and provide medicine for patients with long-term conditions such as diabetes, high blood pressure, low thyroid, and high cholestrol.  We also try to educate our patients on how to manage their condition and live a healthier life.

 

Q:  What are typical patient medical complaints?

A:  Some patients need 'actue' care for problems such as strep throat, sinus infections, skin rashes, and urinary tract infections.  Other patients are seen for 'chronic' long-term problems such as diabetes and high blood pressure.